Hostinger was started in 2007 as 000webhost.com, a free web hosting service, and in 2011, it rebranded to Hostinger. It’s now one of the most affordable web hosting companies on the market.
We’ve monitored Hostinger since 2017 and have tested the company in terms of performance, pricing, customer support, and more.
In this Hostinger review, we’ll see how good (or bad) it really is. Let’s take a look at what this web host is made of.
An Overview of Hostinger
|SPEED:||318 ms (Jan. 2022 to Dec. 2022)|
|UPTIME:||99.96% (Jan. 2022 to Dec. 2022)|
|SUPPORT:||24/7 Live Chat, Ticketing, Knowledge Base|
|APPS:||WordPress, PrestaShop, Joomla, Drupal, and OpenCart|
|FEATURES:||Unlimited free SSL certificates, Cloudflare CDN, website builder, managed WordPress, WordPress acceleration, 30-day money-back guarantee, 24/7 support, 99.9% uptime guarantee, daily and weekly backups, and more.|
|HOSTING PLANS:||Shared, Cloud, and VPS hosting|
|SITE TRANSFER:||Single free website transfer|
|PRICING:||Starting at $1.99/month (renews at $3.99/month)|
Hostinger is a good option for those with tight budgets. However, our Hostinger review examines what it does well to help you determine if the hosting plans are right for you.
1. Good uptime
Hostinger experienced an average 99.96% uptime between Jan. 2022 and Dec. 2022. Hostinger experienced 29 outages, with an average of 3 hours and 42 minutes downtime in a year. Jan. 2022 was the worst, with an average uptime of 99.70%. July was 99.90%.
Hostinger uptime was between 99.96% to 100%. The last four months had 100% uptime. Hostinger offers a 99.9% uptime warranty, which is quite impressive.
2. Rapid Page Load Speed
Google considers page load time when ranking search engines. This means that it is more likely to direct users to sites that load quickly.
This also means that visitors will be happier if your website loads faster as they will be able get to where they want to go much quicker.
Hostinger average page load time was 318ms in 2022. This is a remarkable speed.
Hostinger offers data centers in the U.S. and U.K., Brazil and Lithuania, as well as data centers in Singapore, Indonesia, Lithuania, Netherlands, Indonesia, Indonesia, and Brazil. Each server has a 1,000 Mbps connection according to most reviewers.
No matter where your visitors may be located, the various data centers around the world ensure that loading times are quick.
You should note that website loads can vary between customers due to factors such as website optimization, resource usage and client internet speed.
3. Affordable pricing and 30-day money-back guarantee
img alt=”Hostinger.com shared hosting plans” src=”https://www.anniethemusicaltickets.com/wp-content/uploads/2023/03/Hostinger-Pricing-Plans-January-2023.jpg”/>
Source: Image Source
Hostinger pricing is amongst the most affordable, with Single Shared Hosting starting at $1.99/month. Plans for professional hosting that support more websites and allocate more resources start at $2.79/month and $3.99/month.
But there’s a catch. To get this pricing, you will need to commit to a four-year (48 month) long-term commitment.
This can make it difficult to commit to a long term commitment. On the other hand, you will get a significantly reduced price for a long time. Hostinger web hosting services are excellent so this is good news.
Hostinger offers a 30-day money back guarantee. Hostinger offers a 30-day money-back guarantee.
Hostinger offers cloud hosting, WordPress hosting and VPS (virtual personal server) hosting. All are affordable.
Hostinger VPS and WordPress hosting plans start at $3.49/month and $1.99/month respectively. The Minecraft server hosting and Cloud hosting plans cost $6.95 and $9.99 per month, respectively.
4. Professional Customer Support Team
When looking at customer support services for a hosting company, we usually check these three things:
- Can I contact the customer service team anytime?
- Can the agents help me resolve my problem?
- Are they able to respond quickly to my questions?
Hostinger offers 24/7 support via email, live chat and ticketing. There is also a multilingual customer service team. Although phone support is not available, the ease of using the live chat more than makes up for it.
Hostinger customer service agents are knowledgeable and professional, and will answer any questions you may have.
Hostinger offers a wealth of knowledge and many guides to troubleshoot common issues with control panels and email. You will also find tutorials and articles about marketing and basic web hosting. This is a great resource, especially for those just starting out.
Hostinger regularly updates its knowledge base, as can be seen. Hostinger, for example, added a new article about how to fix the 403 error within hPanel while we were writing our Hostinger review.
Hostinger customer service is generally good. However, the chat wait times can sometimes be quite long. (We’ll discuss this in the pros section).
5. Register a domain and build your website free of charge
Hostinger partnership to Zyro gives you free access and control over one of the most popular website builders, as part of your hosting package.
These are just a few of Zyro’s many features.
- Drag-and-drop editor functionality
- More than 130+ modern templates
- Email, search engine optimization (SEO) and blogging tools
Zyro’s simple-to-use website builder is great for creating websites. However, you can also use the tool to create an online store. Zyro is a great alternative if you don’t have any experience with building WordPress websites.
Hostinger also offers a free website builder. Hostinger gives you a free domain name for the first year if you choose Premium or Business web hosting plans. This can help you save money over time.
6. Simple-to-use Interface
Hostinger is a simple, modern interface that was created with beginners in mind.
Hostinger automated wizards usually handle three types of setups: domain, SSL, or web hosting. You can follow the instructions and fill out only a few fields. Once you have chosen your server location, you will be free to go.
The control panel, called hPanel, looks great and combines simplicity with functionality. Your hosting account dashboard allows you to track logins, manage domains and monitor emails. You can also update billing information.
7. Multiple payment options
Hostinger accepts credit and debit cards of all major banks, as well as e-wallets such Apple Pay, Google Pay and PayPal. For some countries, bank transfers are an option, but not for the U.S. and U.K.
img alt=”Hostinger’s payment options.” data-src=”https://websitesetup.org/wp-content/uploads/2023/01/Hostinger-payment-options-January-2023.jpg”/>
Hostinger, like all web hosting providers, has its downfalls. Hostinger review highlights some of the potential drawbacks to help you understand the whole package before you decide if it is the right fit for you.
Here’s a list of things Hostinger does not do well.
1. It takes a while for customer support to respond
Hostinger support team was professional but it took them a while for us to test them via the live chat. They responded to our emails much quicker than they did via live chat.
Live chat banner stated that customer service agents would respond within 10 minutes. This is the average response time.
We had to wait around 30 minutes. This is quite long, especially when you consider that other web hosting providers such as Bluehost or SiteGround respond instantly.
We have found that email support is the best way to get an answer quickly.
2. Replace cPanel with hPanel
Hostinger uses a customized solution called hPanel. While most website owners know cPanel well, Hostinger is not. If you are a novice, you shouldn’t be worried about the hPanel. Each tool is explained and easy to use.
Nevertheless, if you are already familiar with cPanel you might not feel at ease using this dashboard.
3. Startup Plans with low storage and bandwidth
Hostinger Single-Shared Hosting plan offers limited bandwidth (100GB) and low SSD storage (50%).
If you own a small website, this should suffice. However, if your e-commerce site receives more than 10,000 visits per month, it is worth looking at the more expensive plans.
Unlimited bandwidth is available for both Premium and Business plans. Their disk space is 100GB and 200GB, respectively. This is great for websites that have a lot of traffic and data.
4. There are exceptions to the money-back guarantee
Hostinger money-back guarantee has exceptions.
Hostinger will refund the following under its standard terms:
- Hosting (all plans, with the exception of the first payment after a free trial).
- Domain transfers (except for domains ending in.eu)
- SSL certificates
- Backups daily
- Linux VPS
- Hostinger email
- Windows Virtual Private Server
- NordVPN 6- and 12-month plans
- Priority Support
- Minecraft VPS
- Titan Email
Hostinger will not refund any of the below products:
- Products bought using cryptocurrency, digital assets or tokens
- SEO Toolkit
- Renewal of domain names
- Google Workspace email
- Privacy Protection
- Redemption fees
- VPS Licenses
- SEO Marketing Panel
Hostinger will not refund domain registrations that are canceled or processed after four days. This web host will also refund domain name transfer fees within four days after registration, provided that the registry has not started transferring them.
- Sign up is easy
- Control Panel and Dashboard: A custom control panel called “hPanel” that is easy to use.
- Domain: Provides domain for Premium or Business Web Hosting plans.
- Installation of Apps and CMSs (WordPress. PrestaShop. Drupal. ): Easy one-click installation for most popular apps.
- Money-Back: 30-day money-back guarantee.
- Account activation: Fast activation
- Payment Methods: All major credit cards and debit cards, ewallets and cryptocurrency.
- Hidden Fees and Clauses – Privacy protection, domain renewals, redemption fees, and other features are not refundable. Cancellations made within the first four days of registration for most domain names registrations will not be eligible for a refund. All plans come with a semi-hidden 48 month contract.
Do We Recommend Hostinger?
This host has good uptime and quick page loads, as you can see in our Hostinger review. These are two important considerations when selecting a hosting plan.
While the Single Shared Hosting plan does not offer many features or unlimited perks at no cost, the Premium and Business plans offer much more at very competitive prices.
Hostinger customer service is professional, friendly, and knowledgeable. Hostinger customer support is available 24/7 to help you if you have any questions. For a faster response, you may prefer to email rather than use the live chat option.